PRINCIPAL PRODUCT DESIGNER

JERIC2O

Real-time command-and-control interfaces for the U.S. Air Force's cloud-based battle management system.

Via FlylanceBefore AI
CLIENT:U.S. Air Force
LOCATION:Washington, D.C.
YEAR:2024
TEAM:35 cleared personnel

Led UX/UI design for a mission-critical command-and-control platform built to unify fragmented operational systems into a single AI-enabled common operating picture.

The work centered on reducing cognitive load for warfighters, translating complex multi-domain inputs into intuitive real-time interfaces, and shaping a secure design system that could function in classified environments.

$61M CONTRACT

Understanding the Operational Environment
FIGURE_01

Understanding the Operational Environment

Before opening Figma, I embedded with operators to understand how they actually work. I conducted in-person usability sessions at the Western Air Defense Sector (WADS) at Joint Base Lewis-McChord, observing how warfighters tracked threats, coordinated across sectors, and made real-time decisions under pressure.

Designing the Common Operating Picture
FIGURE_02

Designing the Common Operating Picture

The core problem was information overload - operators were managing inputs from air, land, sea, cyber, and space domains simultaneously. I designed a layered map interface with configurable data overlays, allowing operators to toggle tracks, threat corridors, airspace boundaries, and sensor feeds based on their role and mission phase.

Rapid Decision-Support Interfaces
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Rapid Decision-Support Interfaces

I designed the threat assessment and course-of-action workflow - the screens operators use when seconds matter. Each threat generates recommended COAs with confidence factors, and operators can accept or decline with a single action.

Building a Classified Design System
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Building a Classified Design System

I helped establish one of the first secure, reusable design systems operable across classified defense workflows. Every component was built to function within clearance-sensitive environments.

Multi-Domain Expansion
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Multi-Domain Expansion

The platform expanded beyond air defense into cyber threat visualization, 3D urban surveillance with AI object detection, and cross-domain messaging.

Continuous Operator Validation
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Continuous Operator Validation

Throughout the engagement, I ran weekly usability feedback loops with military operators, iterating on everything from data density to interaction timing.

FIGURE_10

ATS routes - live air traffic service route visualization

$0M

Contract Value

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Air Defense Sectors

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Military Branches

Contributed to a system that scaled to Tactical Operations Centers across the Eastern, Western, Pacific, and Canadian air defense sectors.

When we start talking about what that looks like as we're moving forward into the future, now we start talking about a common battle management interface capability that's taking that core UI/UX that's been built inside CBC2, and now starts to extend it into that operational layer.

Maj. Gen. Luke Cropsey
Program Executive Officer for Command, Control, Communications and Battle Management (C3BM) -DefenseScoop
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