TRIAGE
Led design for Cofense Triage, an enterprise incident response platform that gives security analysts real-time visibility into email-based attacks. Established a research-first Jira workflow that moved the team from ideation to delivery faster, conducting over 60 usability sessions that shaped the product's future. Built and maintained a full Axure design system with version control and developer inspection tools.
TOOLS USED
Cluster inbox - threat summary with risk score, rule hits, message preview, and attachments
Attachment analysis - file integrations with HEX viewer, VirusTotal, Lastline, and Cuckoo scores
Analytics dashboard - cluster volume, reporter stats, top playbooks, and rule performance
Playbook builder - conditional matching with category, response, and auto-process settings
Rule editor - priority levels, tag system, and real-time match validation
Message headers - email trace with notification center and cluster assignment
Activity log - cluster timeline with operator actions and date tracking
